*The time listed on your ticket indicates the window in which you can play in Nanakita Park. Trainers with either Morning or Afternoon Session tickets can enjoy event gameplay anywhere in Sendai City (outside of Nanakita Park) from 9:30 a.m. to 6:30 p.m. JST.

78 Nanakita Azayanagi Izumi-ku, Sendai City, Miyagi 981-3131

Find on Google Maps

Please visit the “Nanakita Park” page on the website. Please note that this page is in Japanese only.

• Izumi-chuo Station: 5 minutes walk from Sendai Subway Namboku Line, Izumi-chuo Station.
• Yaotome Station: 12 minute walk from Sendai Subway Namboku Line, Yaotome Station.

You can use a transportation IC card to easily make use of public transportation.

[Available Cards]
Please visit the Sendai City Transportation Bureau website for more information.

Parking facilities will not be available during the event. Please use public transportation to get to the park.

Please refer to the Nanakita Park brochure and Sendai City website. Please note that this page is in Japanese only.

You can refer to local maps for the most detailed information.

Certain restrooms in Yurtec Stadium are also available for use. A nursing room is located in the Urban Greenery Hall.

There will be a cafe in the park and a kitchen car in the parking lot area. There is also a Family Mart on the way from Izumi-chuo Station to the park.

Pikachu and Lapras, the “Miyagi Support Pokémon,” will be at Nanakita Park and available to meet Trainers several times throughout each day!

Location: Urban Greenery Hall – Nanakita Park
Date: May 30 (thu) - June 2 (sun)

• 10:00 a.m. – 10:20 a.m.
• 11:10 a.m. – 11:30 a.m.
• 12:20 p.m. – 12:40 p.m.
• 3:00 p.m. – 3:20 p.m.
• 4:10 p.m. – 4:30 p.m.
• 5:20 p.m. – 5:40 p.m.

*Numbered tickets will be handed out for each time slot 30 minutes prior to the scheduled start time.
*A limited number of tickets are available. They will be distributed on a first-come, first-served basis.
*There may be changes or cancellations to time slots due to instructions or requests from the government, local authorities, supervisory agencies, health departments or due to weather conditions (such as high temperatures or heavy rainfall) or other extenuating circumstances.

In-real life event tickets are available to purchase here.

In order to enjoy Pokémon GO Fest 2024: Sendai event gameplay, you must be physically present in Nanakita Park or Sendai City.

To begin your Pokémon GO Fest Park Experience, simply arrive at Nanakita Park or Sendai City on the date and time of your purchased ticket and open Pokémon GO.

Event-exclusive gameplay is available only for ticket holders. Those without an in-real life ticket will not be able to play Pokémon GO inside the park during the event.

You can evolve your gameplay with ticket add-ons. You can add these to your ticket purchase after your initial order.

• The transition period between morning and afternoon sessions will be from 1:30 p.m. to 2:30 p.m. JST. Crowding is expected near the park and the stations during this time, so be sure to arrive early.
• Trainers with morning or afternoon session tickets can enjoy event gameplay anywhere in Sendai City (outside of Nanakita Park) from 9:30 a.m. to 6:30 p.m. JST.

• Event gameplay will be available only at the specified locations on the specified dates and times.
• Trainers will not be able to participate in the event outside of the specified locations (Nanakita Park and Sendai City) even with a ticket.
• Tickets to these events, including the purchase of any add-ons, are nonrefundable and subject to applicable law and the exceptions set forth in the Terms of Service.

Information will be posted on the website below, as well as the Niantic Support official X (formally Twitter) account (@NianticHelpJP).

• Pokémon GO Fest 2024: Sendai In-real life event Support FAQ: To be updated
• Niantic Support official X (formally Twitter) account (@NianticHelpJP): https://twitter.com/niantichelpjp

Please visit the Technical Support Desk. For any other gameplay issues during the event, please contact us through the app.

For frequently asked questions regarding events, please refer to the Pokémon GO Help Center. In most cases, the issue can be resolved by restarting the app or device.

Please visit the first aid room located in the park gymnasium or speak to the nearest staff member wearing a yellow or green T-shirt. Staff members will be circulating throughout the park and may call out to anyone who appears to be unwell.

• Make sure to bring a hat and/or parasol, and take advantage of portable fans and other cooling products.
• Wear clothes that are breathable, moisture wicking, and quick drying.
• Even if you do not feel thirsty, be sure to drink plenty of water and keep up your electrolytes with sports drinks, etc. There will be vending machines, water stations, cafes, and kitchen cars within the park.
• Make good use of shade and take frequent breaks. In addition to Team Lounges, break tents will also be available on site.

• Trainers who have young children with them should pay particularly close attention to their well-being.
• A child’s ability to regulate their own body temperature is not fully developed. This makes them more susceptible to heat stroke than adults. Please take extra care to keep them cool.
• Keep an eye out for symptoms or unusual changes in their behavior. If you notice flushed skin or excessive sweating, please head to a cool area and rest for a while.
• Beware of reflected heat. If the air temperature is 32℃ (90°F) at head-level for an adult, it will be 35℃ (95°F) for a child. Children in strollers will experience similar effects based on how far off the ground they are.
• Choose appropriate clothing. Wear cool clothing that can be removed as needed.
• Make sure they stay hydrated.

[References]
Ministry of Health, Labour and Welfare: Information Related to Heat Strokes (policies, heat stroke prevention leaflet, heat stroke treatment guidelines), “Drink Water for Your Health” Campaign
Japan Meteorological Agency: Protect Yourself from Heat Stroke
Ministry of the Environment: Information on Preventing Heat Stroke

Smoking is prohibited in all areas.

Please visit the Information Desk if you become separated from any children attending with you.

You can also visit the Information Desk if you experience any form of harassment at the event.

To purchase the purple Pokémon GO Fest 2024 T-shirt, visit Niantic Supply. The digital version of the purple T-shirt for your avatar will be available in the in-game shop at no cost!

Note: The physical version of this T-shirt is available for sale and preorder while supplies last.

The dark gray Pokémon GO Fest 2024 T-shirt is only available to GO Fest 2024 live event attendees. To preorder the dark gray event T-shirt, Trainers must purchase an in-person GO Fest 2024 event ticket, and the T-shirt must be picked up at the event. To purchase your event ticket and this T-shirt, visit Niantic Event Ticketing. Purchase of this T-shirt includes a voucher card with a code to redeem an exclusive matching T-shirt for your avatar via the Pokémon GO Offer Redemption page.

Note: The physical version of this T-shirt is available for sale and preorder while supplies last.

GO Fest 2024 Tee (Gray) is exclusively a digital avatar item, not a physical T-shirt, and is available only with the purchase of a global GO Fest 2024 ticket via the Pokémon GO Web Store. A blank placeholder avatar item will appear in your Pokémon GO account while we await the official design reveal for the event T-shirt. Once the artwork has been revealed, the official GO Fest 2024 Tee (Gray) avatar item will appear in your account. This is expected to occur in April 2024.

We are looking forward to revealing the official Pokémon GO Fest 2024 T-shirt design in April 2024! Once the artwork has been revealed, digital versions of the T-shirt will appear in your Pokémon GO account, and the physical purple Pokémon GO Fest 2024 T-shirts will begin shipping. The dark gray Pokémon GO Fest 2024 T-shirts will only be available for pickup at our in-person events. Stay tuned for more information, Trainers!

The purple and dark gray Pokémon GO Fest 2024 T-shirts are available as physical T-shirts.

There are three colors of the official event T-shirt for your avatar: gray, dark gray, and purple.

The GO Fest 2024 Tee (Gray) avatar item is only available with the purchase of a global GO Fest 2024 ticket via the Pokémon GO Web Store. A blank placeholder avatar item will appear in your Pokémon GO account while we await the official design reveal for the event T-shirt. Once the artwork has been revealed, the official GO Fest 2024 Tee (Gray) avatar item will appear in your account.

The GO Fest 2024 Tee (Dark Gray) avatar item is only available to in-person GO Fest 2024 attendees, and it accompanies the purchase of a physical event T-shirt. The avatar item can be redeemed via a voucher code provided when picking up the physical T-shirt at the live event via Pokémon GO Offer Redemption page. To purchase the dark gray Pokémon GO Fest 2024 T-shirt, visit Niantic Event Ticketing.

The GO Fest 2024 Tee (Purple) avatar item will be available to all Trainers at no cost in the in-game shop.

You can pick up pre order items at the pick-up booth during event hours, May 30 to June 2 from 9:30 a.m. to 6:30 p.m. each day.

You will need the QR code displayed in your Pokémon GO app. The code will also be provided in the email sent at the time of your preorder.

Preorder items are not available for purchase at the event venue.

We do not offer refunds or exchanges on preorder items.

Please take any trash from the live event home with you.

There will be a limited number of chargers available at stations labeled as PokéStops. We recommend bringing a fully charged power bank with you.

Your device is more likely to overheat while playing in hot weather. Make sure to take a break from playing to give your device a rest.

If you forget or lose your belongings inside the park, please visit an Information Desk within the park.

The event will be held regardless of the weather. However, in the case of extreme weather or natural disasters, the event may be suspended. Please check the local weather forecast before coming to the event and wear appropriate clothing.

Please contact press@nianticlabs.com if you wish to record or cover the event.

Wireless networks can sometimes struggle under high demand. Moving to a less congested area may help to improve your mobile experience.

If you subscribe to a data plan that does not offer unlimited data, please ensure that you have sufficient data to enjoy the event.

For the best possible gameplay experience at Pokémon GO Fest 2024: Sendai, we recommend attendees purchase a SIM card with coverage provided by Docomo, KDDI, or SoftBank.

Simply giving your device a fresh start can help to improve your wireless experience. Steps such as toggling airplane mode off and on or restarting can give your device an opportunity to re-establish your connection with the network and improve your experience.

Airplane Mode
Android
Go to Settings > Network & Internet or Connections > Airplane Mode
iOS
Go to Settings > Airplane Mode

Restart Device
Android
Press and hold the power button and volume down button > Restart
iOS
Press and hold either volume button and the side button until power-off slider appears> Slide to power off > Hold side button to turn on

5G Networks continue to evolve and offer varying levels of wireless performance. If your gameplay feels sluggish during your Park Experience, please try temporarily disabling 5G by following these steps.

Android
Go to Settings > Connections > Mobile Networks > Network Mode > LTE/3G/2G
iOS
Go to Settings > Cellular > Select Active SIM > Voice & Data > LTE

Enabling Data Roaming can improve your wireless experience for both international Trainers and Trainers local to the United States.

Android
Go to Settings > Connections > Mobile Networks > Data Roaming
iOS
Go to Settings > Cellular > SIM > Data Roaming