EXPLOREN EL PARQUE
¡El Festival de Pokémon GO llega al precioso Parque Juan Carlos I! Exploren este amplio parque y disfruten de hábitats reales, lugares únicos para hacer fotos, productos exclusivos y muchas más sorpresas junto a miles de Entrenadores.
Características del evento
Compren grandiosos productos de Pokémon, como la camiseta que solo estará disponible en los eventos del Festival de Pokémon GO 2024 (hasta agotar existencias).
Pikachu e Eevee estarán en el parque Juan Carlos I para salir en sus fotos. Háganse una foto con ellos para recordar su viaje.
Prueben su valía contra otros Entrenadores y compitan en el Campo de combate para ganar premios. ¿Son nuevos en la Liga Combates GO? ¡Pasen por allí para obtener más información y crear un equipo competitivo!
Visiten una zona de descanso para ganar premios en los minijuegos de Pokémon GO, o para descansar.
Camiseta exclusiva del evento
Durante este evento, habrá un número limitado de camisetas del Festival de Pokémon GO 2024 disponible para reservar. Este exclusivo color de camiseta solo se venderá en línea y se podrá recoger en persona en el Festival de Pokémon GO 2024: Madrid y ya está disponible para reservar al comprar un boleto para el evento presencial. Solo estarán disponibles hasta agotar existencias, ¡así que no se las pierdan! Al comprar una camiseta del Festival de Pokémon GO 2024 en persona, los Entrenadores también recibirán una tarjeta con un código de canje por un exclusivo artículo para avatar a juego con la camiseta del Festival de Pokémon GO.
La versión global de la camiseta, que es de otro color, ya está disponible en Niantic Supply.
Exploren Madrid
Experiencias de juego expandidas en Madrid
En Madrid hay mucho por explorar. Amplíen su diversión en el Festival de Pokémon GO para disfrutar de una experiencia de juego por toda la ciudad un día más, o algunos días más.
PLANIFIQUEN SU VIAJE
Preguntas frecuentes
Where is the entrance to Pokémon GO Fest 2024: Madrid?
Pokémon GO Fest 2024: Madrid will take place in Parque Juan Carlos I.
The park’s address is Parque Juan Carlos I, Barajas, 28042 Madrid, Spain.
There are two entrances to Parque Juan Carlos I: The North Entrance and the South Entrance. Upon arrival, please go directly to your assigned entrance. After entering the park via your assigned entrance, you are free to explore all event areas.
How do I find my assigned entrance to Parque Juan Carlos I?
Your entrance is in the confirmation email you received upon purchasing your event ticket and is listed on your in-game ticket.
What are the transit options for Pokémon GO Fest 2024: Madrid?
There are several public transport options available. Please be aware that your route may differ based on your assigned entrance. Check https://www.metromadrid.es/en to find the most convenient travel option for you.
Where can I buy tickets for Pokémon GO Fest 2024: Madrid?
Tickets are available to purchase here.
Please note that event gameplay is not available globally. Pokémon GO Fest 2024: Madrid ticket holders must attend in person to experience this specific event’s gameplay.
Where can I participate in Pokémon GO Fest 2024: Madrid?
The Park Experience is limited to just Parque Juan Carlos I, while the City Experience will occur throughout Greater Madrid.
Will Parque Juan Carlos I be open to visitors who are not participating in Pokémon GO Fest 2024: Madrid?
Yes, Parque Juan Carlos I will be open to the public, but anyone without a ticket will not be able to see any gameplay at the park.
Event Check-In
To begin your Pokémon GO Fest 2024: Madrid experience, simply arrive at Parque Juan Carlos I on your selected date and time, and enter the event area at the entrance indicated on your ticket. Trainers who do not have a valid ticket will not be able to see any gameplay at Parque Juan Carlos I.
Can I buy a ticket for multiple event days?
Yes. Trainers can purchase tickets for multiple days of the City Experience. The Park Experience at Parque Juan Carlos I can only be purchased once per Trainer.
Can I buy just a single-day ticket?
Yes, Trainers can purchase a single-day ticket, which includes both the Park Experience and the City Experience.
Is there a limited number of tickets for Pokémon GO Fest 2024: Madrid?
Yes, tickets are limited.
Can I return or exchange my ticket for Pokémon GO Fest 2024: Madrid?
No, Pokémon GO Fest 2024: Madrid tickets are personalized, non-transferable, and cannot be exchanged.
Are the tickets for Pokémon GO Fest 2024: Madrid personalized?
All tickets are personalized, which means they include the purchaser’s Trainer Nickname and are automatically linked to the purchaser’s Pokémon GO account. For these reasons, tickets cannot be exchanged or transferred.
Can children get a discount on tickets?
No, there are no age-based discounts available at this time.
Is there a discount available for people with disabilities?
No, there are no such discounts at this time.
Can I take an accompanying person with me?
Yes, Parque Juan Carlos I is open to the public, but those without a Pokémon GO Fest 2024: Madrid ticket will not be able to see any gameplay at the park.
Can I only enter through the entrance specified on my ticket?
Yes, you can only enter through the entrance specified on your ticket. Upon arrival, please go directly to the entrance noted in your confirmation e-mail and on your in-game ticket. After entering the park via your assigned entrance, you are free to explore all event areas.
Can I exchange my ticket for one with a different entrance?
No, tickets are personalized and cannot be changed, exchanged, or transferred for any reason.
Does my child need a chaperone if they want to take part in Pokémon GO Fest 2024: Madrid? Can I just drop them off and let them play on their own?
All Trainers under the age of 16 must be accompanied by an adult.
Can I bring my child with me to the park?
Yes, you can bring your child to Parque Juan Carlos I. But if your child would like to enjoy all that Pokémon GO Fest 2024: Madrid has to offer, they will need a ticket for their own account or they will not be able to see any gameplay at the park.
Can I buy a ticket for Pokémon GO Fest 2024: Madrid while the event is happening?
Yes, you can buy a same-day event ticket until 4:00 p.m. each day or until tickets for that day sell out. If a day has sold out, no additional tickets will be made available on that day.
Do I need to print my ticket for Pokémon GO Fest 2024: Madrid?
No, all you have to do is arrive at Parque Juan Carlos I on your chosen day and time and enter via the entrance indicated on your ticket.
Guest Services
There will be information and technical-support booths located within Parque Juan Carlos I where you can get answers to questions, receive registration help, learn about accessibility options, return found items, look for lost items, or learn more about Pokémon GO.
Nursing Stations
A private lactation area is available on site during Pokémon GO Fest 2024: Madrid. Please visit the nearest information booth for the exact location.
Trash
Garbage collection and disposal is everyone’s responsibility. Any and all garbage you accumulate during this event must be properly disposed of in the appropriate garbage receptacles located throughout the park.
Exit and Re-entry policy
All ticket holders can exit and re-enter Parque Juan Carlos I throughout their chosen event day.
Security and assistance
Need help? Are you lost? Security guards located throughout Parque Juan Carlos I can provide assistance. If you require additional assistance, please contact a staff member in the park. If there is an emergency, please contact local emergency services at 112.
Are accessibility accommodations available for this event? If so, how do I access them?
Pokémon GO Fest 2024: Madrid provides accessibility services, such as accessible entrances and restrooms and power outlets for charging mobility devices. For more information or to utilize our accessibility offerings, please visit any information booth during the event.
In general, how accessible is the park?
Parque Juan Carlos I is accessible, but please be aware that this venue has significant distance between attractions: the full event experience is spread across five kilometers of outdoor, public space. If it rains, there will be mud. Pokémon GO Fest 2024: Madrid does not provide personal care, golf cart rides, or push services of any kind. Accessible portable toilets are available at the end of each row of restrooms throughout the park.
Medical support
Any Trainers who require insulin or other life-saving medication are allowed to bring their medically necessary materials and medications, provided said medicine has a prescription label bearing the Trainer’s name. Out of ample concern for those who handle the park’s trash, attendees are expected and required to dispose of medical waste and syringes in the proper receptacles located at the event’s medical area. Please do not dispose of these items in any other trash bins at the event. If additional support is required, please check in at the medical area.
Food and Drink
Prepackaged food and bottled water are allowed in Parque Juan Carlos I. There will also be food vendors on site.
Water Bottles
Free bottle-filling stations are located throughout Parque Juan Carlos I. Please remember to bring your own reusable water bottle.
Dietary needs and restrictions
Pokémon GO Fest 2024: Madrid will have food vendors on site to provide purchasable options that can accommodate a variety of dietary needs. Please visit any information booth for a full list of food vendors.
Inclement weather
The event will take place rain or shine, so please dress appropriately. No refunds will be given due to inclement weather. In the case of extreme weather, directions to the nearest shelters will be communicated via email and text.
Press
To apply for press credentials, please reach out to press@nianticlabs.com.
BOLETOS
Elijan el orden de su aventura
Los Entrenadores que compren un boleto dividirán su día entre la exploración del Parque Juan Carlos I y la aventura por la ciudad de Madrid, disfrutando de un juego especial y exclusivo durante ambas partes del día.
Tanto la experiencia en el parque por la mañana como la experiencia en el parque por la tarde son iguales; la única diferencia es la hora del día en que los Entrenadores estarán en cada ubicación.
Experiencia en el parque por la mañana
Con un boleto para la experiencia en el parque por la mañana, pasarán la primera parte del día en el Parque Juan Carlos I antes de dirigirse a la ciudad de Madrid para vivir una segunda experiencia de juego exclusiva del evento.
Nota: Solo podrán jugar a Pokémon GO en el Parque Juan Carlos I durante las horas de experiencia en el parque que figuran en su boleto.
€32
(impuestos aplicables incluidos)
Parque Juan Carlos I
Madrid, España
14 de junio de 2024
15 de junio de 2024
16 de junio de 2024
Experiencia en el parque:
9:00 a.m. – 1:30 p.m. CEST
Experiencia en la ciudad:
9:00 a.m. – 7:00 p.m. CEST
Los asistentes al Festival de Pokémon GO 2024: Madrid pueden comprar un boleto para uno de los tres días del evento. Los boletos de un día cuestan £32 (incluidos impuestos y tasas aplicables) y están disponibles para su compra aquí. Verán “Boletos disponibles” junto a la lista de eventos si aún no se han agotado. Solo se podrá participar en el evento en la fecha, hora y lugar especificados en su boleto. No será posible participar en este evento sin un boleto.
Nota: Los boletos para este evento, incluidos los complementos opcionales, no son reembolsables (sujeto a la normativa vigente y las excepciones establecidas en las Condiciones del servicio). Los boletos se venden por orden de llegada y están disponibles hasta agotar existencias.
Experiencia en el parque por la tarde
Con un boleto para la experiencia en el parque por la tarde, pasarán la primera parte del día explorando Madrid antes de dirigirse al Parque Juan Carlos I para una segunda experiencia de juego exclusiva del evento.
Nota: Solo podrán jugar a Pokémon GO en el Parque Juan Carlos I durante las horas de experiencia en el parque que figuran en su boleto.
€32
(impuestos aplicables incluidos)
Parque Juan Carlos I
Madrid, España
14 de junio de 2024
15 de junio de 2024
16 de junio de 2024
Experiencia en la ciudad:
9:00 a.m. – 7:00 p.m. CEST
Experiencia en el parque:
2:30 p.m. – 7:00 p.m. CEST
Los asistentes al Festival de Pokémon GO 2024: Madrid pueden comprar un boleto para uno de los tres días del evento. Los boletos de un día cuestan £32 (incluidos impuestos y tasas aplicables) y están disponibles para su compra aquí. Verán “Boletos disponibles” junto a la lista de eventos si aún no se han agotado. Solo se podrá participar en el evento en la fecha, hora y lugar especificados en su boleto. No será posible participar en este evento sin un boleto.
Nota: Los boletos para este evento, incluidos los complementos opcionales, no son reembolsables (sujeto a la normativa vigente y las excepciones establecidas en las Condiciones del servicio). Los boletos se venden por orden de llegada y están disponibles hasta agotar existencias.