Explore the park
Pokémon GO Fest is taking over the beautiful Parque Juan Carlos I! Explore this expansive park, and enjoy real-world habitats, photo opportunities, exclusive merchandise, and more alongside thousands of fellow Trainers.
Event Features
Purchase exciting Pokémon merchandise—including the Official GO Fest 2024 Tee (Dark Gray) only available at GO Fest 2024 events (while supplies last).
Pikachu and Eevee will be at Parque Juan Carlos I for a special real-life photo opportunity—take a photo with them to commemorate your trip.
Test your mettle against other Trainers, and compete for prizes at the Battle Ground. New to the GO Battle League? Stop by to learn more and build a competitive team!
Visit a lounge to earn prizes from Pokémon GO trivia questions—or just take a break.
Event-exclusive T-shirt
A limited number of Official Pokémon GO Fest 2024 Tee (Dark Gray) T-shirts will be available at this event. This exclusive T-shirt color will only be sold online and be available to pick up in-person at Pokémon GO Fest 2024: Madrid and is now available to preorder when you purchase an in-person event ticket. They’ll only be available while supplies last, so don’t miss out! By purchasing an in-person Pokémon GO Fest 2024 T-shirt, Trainers will also receive a voucher card with a redemption code for an exclusive matching GO Fest T-shirt avatar item.
The global version of the T-shirt, which is a different color, is available now from Niantic Supply.
Explore Madrid
Expanded Madrid Gameplay
There’s so much to explore and discover in Madrid. Extend the Pokémon GO Fest fun and enjoy additional citywide event gameplay throughout the city on the extra day—or days—of your choice!
Plan your trip
Frequently Asked Questions
Where is the entrance to Pokémon GO Fest 2024: Madrid?
Pokémon GO Fest 2024: Madrid will take place in Parque Juan Carlos I.
The park’s address is Parque Juan Carlos I, Barajas, 28042 Madrid, Spain.
There are two entrances to Parque Juan Carlos I: The North Entrance and the South Entrance. Upon arrival, please go directly to your assigned entrance. After entering the park via your assigned entrance, you are free to explore all event areas.
How do I find my assigned entrance to Parque Juan Carlos I?
Your entrance is in the confirmation email you received upon purchasing your event ticket and is listed on your in-game ticket.
What are the transit options for Pokémon GO Fest 2024: Madrid?
There are several public transport options available. Please be aware that your route may differ based on your assigned entrance. Check https://www.metromadrid.es/en to find the most convenient travel option for you.
Where can I buy tickets for Pokémon GO Fest 2024: Madrid?
Tickets are available to purchase here.
Please note that event gameplay is not available globally. Pokémon GO Fest 2024: Madrid ticket holders must attend in person to experience this specific event’s gameplay.
Where can I participate in Pokémon GO Fest 2024: Madrid?
The Park Experience is limited to just Parque Juan Carlos I, while the City Experience will occur throughout Greater Madrid.
Will Parque Juan Carlos I be open to visitors who are not participating in Pokémon GO Fest 2024: Madrid?
Yes, Parque Juan Carlos I will be open to the public, but anyone without a ticket will not be able to see any gameplay at the park.
Event Check-In
To begin your Pokémon GO Fest 2024: Madrid experience, simply arrive at Parque Juan Carlos I on your selected date and time, and enter the event area at the entrance indicated on your ticket. Trainers who do not have a valid ticket will not be able to see any gameplay at Parque Juan Carlos I.
Can I buy a ticket for multiple event days?
Yes. Trainers can purchase tickets for multiple days of the City Experience. The Park Experience at Parque Juan Carlos I can only be purchased once per Trainer.
Can I buy just a single-day ticket?
Yes, Trainers can purchase a single-day ticket, which includes both the Park Experience and the City Experience.
Is there a limited number of tickets for Pokémon GO Fest 2024: Madrid?
Yes, tickets are limited.
Can I return or exchange my ticket for Pokémon GO Fest 2024: Madrid?
No, Pokémon GO Fest 2024: Madrid tickets are personalized, non-transferable, and cannot be exchanged.
Are the tickets for Pokémon GO Fest 2024: Madrid personalized?
All tickets are personalized, which means they include the purchaser’s Trainer Nickname and are automatically linked to the purchaser’s Pokémon GO account. For these reasons, tickets cannot be exchanged or transferred.
Can children get a discount on tickets?
No, there are no age-based discounts available at this time.
Is there a discount available for people with disabilities?
No, there are no such discounts at this time.
Can I take an accompanying person with me?
Yes, Parque Juan Carlos I is open to the public, but those without a Pokémon GO Fest 2024: Madrid ticket will not be able to see any gameplay at the park.
Can I only enter through the entrance specified on my ticket?
Yes, you can only enter through the entrance specified on your ticket. Upon arrival, please go directly to the entrance noted in your confirmation e-mail and on your in-game ticket. After entering the park via your assigned entrance, you are free to explore all event areas.
Can I exchange my ticket for one with a different entrance?
No, tickets are personalized and cannot be changed, exchanged, or transferred for any reason.
Does my child need a chaperone if they want to take part in Pokémon GO Fest 2024: Madrid? Can I just drop them off and let them play on their own?
All Trainers under the age of 16 must be accompanied by an adult.
Can I bring my child with me to the park?
Yes, you can bring your child to Parque Juan Carlos I. But if your child would like to enjoy all that Pokémon GO Fest 2024: Madrid has to offer, they will need a ticket for their own account or they will not be able to see any gameplay at the park.
Can I buy a ticket for Pokémon GO Fest 2024: Madrid while the event is happening?
Yes, you can buy a same-day event ticket until 4:00 p.m. each day or until tickets for that day sell out. If a day has sold out, no additional tickets will be made available on that day.
Do I need to print my ticket for Pokémon GO Fest 2024: Madrid?
No, all you have to do is arrive at Parque Juan Carlos I on your chosen day and time and enter via the entrance indicated on your ticket.
Guest Services
There will be information and technical-support booths located within Parque Juan Carlos I where you can get answers to questions, receive registration help, learn about accessibility options, return found items, look for lost items, or learn more about Pokémon GO.
Nursing Stations
A private lactation area is available on site during Pokémon GO Fest 2024: Madrid. Please visit the nearest information booth for the exact location.
Trash
Garbage collection and disposal is everyone’s responsibility. Any and all garbage you accumulate during this event must be properly disposed of in the appropriate garbage receptacles located throughout the park.
Exit and Re-entry policy
All ticket holders can exit and re-enter Parque Juan Carlos I throughout their chosen event day.
Security and assistance
Need help? Are you lost? Security guards located throughout Parque Juan Carlos I can provide assistance. If you require additional assistance, please contact a staff member in the park. If there is an emergency, please contact local emergency services at 112.
Are accessibility accommodations available for this event? If so, how do I access them?
Pokémon GO Fest 2024: Madrid provides accessibility services, such as accessible entrances and restrooms and power outlets for charging mobility devices. For more information or to utilize our accessibility offerings, please visit any information booth during the event.
In general, how accessible is the park?
Parque Juan Carlos I is accessible, but please be aware that this venue has significant distance between attractions: the full event experience is spread across five kilometers of outdoor, public space. If it rains, there will be mud. Pokémon GO Fest 2024: Madrid does not provide personal care, golf cart rides, or push services of any kind. Accessible portable toilets are available at the end of each row of restrooms throughout the park.
Medical support
Any Trainers who require insulin or other life-saving medication are allowed to bring their medically necessary materials and medications, provided said medicine has a prescription label bearing the Trainer’s name. Out of ample concern for those who handle the park’s trash, attendees are expected and required to dispose of medical waste and syringes in the proper receptacles located at the event’s medical area. Please do not dispose of these items in any other trash bins at the event. If additional support is required, please check in at the medical area.
Food and Drink
Prepackaged food and bottled water are allowed in Parque Juan Carlos I. There will also be food vendors on site.
Water Bottles
Free bottle-filling stations are located throughout Parque Juan Carlos I. Please remember to bring your own reusable water bottle.
Dietary needs and restrictions
Pokémon GO Fest 2024: Madrid will have food vendors on site to provide purchasable options that can accommodate a variety of dietary needs. Please visit any information booth for a full list of food vendors.
Inclement weather
The event will take place rain or shine, so please dress appropriately. No refunds will be given due to inclement weather. In the case of extreme weather, directions to the nearest shelters will be communicated via email and text.
Press
To apply for press credentials, please reach out to press@nianticlabs.com.
Best Practices
Wireless networks can sometimes struggle under high demand. Moving to a less congested area may help to improve your mobile experience.
If you subscribe to a data plan that does not offer unlimited data, please ensure that you have sufficient data to enjoy the event.
For the best possible gameplay experience at Pokémon GO Fest 2024: Sendai, we recommend attendees purchase a SIM card with coverage provided by Docomo, KDDI, or SoftBank.
Tips and Tricks
Simply giving your device a fresh start can help to improve your wireless experience. Steps such as toggling airplane mode off and on or restarting can give your device an opportunity to re-establish your connection with the network and improve your experience.
Airplane Mode
Android
Go to Settings > Network & Internet or Connections > Airplane Mode
iOS
Go to Settings > Airplane Mode
Restart Device
Android
Press and hold the power button and volume down button > Restart
iOS
Press and hold either volume button and the side button until power-off slider appears> Slide to power off > Hold side button to turn on
5G Networks continue to evolve and offer varying levels of wireless performance. If your gameplay feels sluggish during your Park Experience, please try temporarily disabling 5G by following these steps.
Android
Go to Settings > Connections > Mobile Networks > Network Mode > LTE/3G/2G
iOS
Go to Settings > Cellular > Select Active SIM > Voice & Data > LTE
Enabling Data Roaming can improve your wireless experience for both international Trainers and Trainers local to the United States.
Android
Go to Settings > Connections > Mobile Networks > Data Roaming
iOS
Go to Settings > Cellular > SIM > Data Roaming”
Tickets
Choose Your Adventure Order
Trainers who purchase a ticket will split their day between exploring Parque Juan Carlos I and adventuring throughout Madrid, enjoying special exclusive event gameplay during both parts of the day.
Both the Morning Park Experience and the Afternoon Park Experience are the same—the only difference is the time of day Trainers are at each location.
Morning Park Experience
With a Morning Park Experience ticket, you’ll spend the first part of your day within Parque Juan Carlos I before heading into Madrid to experience a second event-exclusive gameplay experience.
Please note: You will only be able to play Pokémon GO within Parque Juan Carlos I during the Park Experience hours listed on your ticket.
€32
(including applicable taxes)
Parque Juan Carlos I
Madrid, Spain
June 14, 2024
June 15, 2024
June 16, 2024
Park Experience:
9:00 a.m. – 1:30 p.m. CEST
City Experience:
9:00 a.m. – 7:00 p.m. CEST
Pokémon GO Fest 2024: Madrid attendees may purchase a ticket for one day of the three-day event. One-day tickets are €32 (including applicable taxes and fees) and are available for purchase here. You will see “Tickets Available” next to the event listing if it hasn’t sold out yet. Event gameplay will be available only at the date, time, and location specified on your ticket. It will not be possible to participate in this event without an event ticket.
Note: Tickets to this event, including any optional add-ons, are nonrefundable (subject to applicable law and the exceptions set forth in the Terms of Service). Tickets are first come, first served and are available for purchase while supplies last.
Afternoon Park Experience
With an Afternoon Park Experience ticket, you’ll spend the first part of your day exploring Madrid before heading to Parque Juan Carlos I for a second event-exclusive gameplay experience.
Please note: You will only be able to play Pokémon GO within Parque Juan Carlos I during the Park Experience hours listed on your ticket.
€32
(including applicable taxes)
Parque Juan Carlos I
Madrid, Spain
June 14, 2024
June 15, 2024
June 16, 2024
City Experience:
9:00 a.m. – 7:00 p.m. CEST
Park Experience:
2:30 p.m. – 7:00 p.m. CEST
Pokémon GO Fest 2024: Madrid attendees may purchase a ticket for one day of the three-day event. One-day tickets are €32 (including applicable taxes and fees) and are available for purchase here. You will see “Tickets Available” next to the event listing if it hasn’t sold out yet. Event gameplay will be available only at the date, time, and location specified on your ticket. It will not be possible to participate in this event without an event ticket.
Note: Tickets to this event, including any optional add-ons, are nonrefundable (subject to applicable law and the exceptions set forth in the Terms of Service). Tickets are first come, first served and are available for purchase while supplies last.